Secure payment

We do not complete payments using our own facility

We use trusted payment services such as Australia Post's SecurePay as well as PayPal

We do not store or handle your payment credentials.

Delivery of Purchased Goods

Depending on your method of payment, delivery of electronic goods such as computer applications will be provided by product download automated email for registration details.

If you have a problem receiving emails you can contact us for assistance with the registration details. While not supplied as a standard purchase item or condition, if you require a physical letter with registration details, additional charges will apply and should be negotiated.

For delivery of in stock physical goods, please allow a few days for packaging and getting to a delivery service. Transportation times are reliant on the chosen method of delivery and the priority you have paid for.

Security

We are committed to providing safe and secure online payment options. Australia Post's SecurePay and PayPal Online Payments provides a highly secure Payment Card Industry Data Security Standard (PCI DSS) compliant solution.

This ensures that your credit card details are transmitted between your bank and the credit card schemes in a highly secure manner.


KEEPING CREDIT CARD DATA SECURE

Your credit card data is among your most important personal information, so you must be certain that your data is secure.


The security of credit card data is mandated internationally by the Payment Card Industry Data Security Standard (PCI DSS).
This is governed by the Payment Card Industry Security Standards Council.


We have a responsibility to keep your data secure. The easiest way for us to do this within the PCI DSS guidelines is not to transmit, process or store card data, and to use compliant integration methods from SecurePay and PayPal to achieve this.
With these payment methods, we never have any access to your credit card information or data. This helps to reduce our business risk and can help make you feel more secure when they buy online from you.

Fraud

If we notice or detect unusual credit card activity or suspicious ordering, we may refuse to process a credit card order.

Orders from free email addresses that appear suspicious, may be refused.

Orders from email addresses that appear to be from a disposable email service will be refused or cancelled. Serial numbers if supplied to such accounts will be destroyed to prevent fraudulent re-sale.

GOVERNING LAW

Purchases on this site favour only the original purchaser and are not transferable. If you wish to provide a gift to another person, please purchase a Gift Certificate so they may register the product in their name. 

Purchases on this site form a binding agreement and this agreement is governed by the laws of the State of Queensland Australia.

Each party submits to the jurisdiction of the courts of that State of Queensland and any courts of appeal from them.